RETURNS

If you wish to return an order contact us at hello.familiarfeeling@gmail.com.

We happily offer a 14 day exchange/refund policy on all online purchases. 

please send out the product in its original packaging. The product must be as you got it-  not used or washed. if the garment is not in it original condition it may not be refunded. 

REFUND

Once the goods are received and processed by us, a refund will be issued for the returned items in the original form of payment (via mastercard, visa, amex, paypal)within 5-10 working days.

We suggest that you ship the parcel with a tracked courier service in order to be able to monitor the returned parcel,  as we are not responsible for lost or stolen packages.

*All sale items are final and cannot be refunded or exchanged.

 COSTS FOR RETURN

Familiar will not be responsible  for shipping costs and any additional duties, taxes or charges that may incur regarding the return of a product.

In case of returns please send your items to the following address: